Privacy Policy
Your trust matters to us. This policy explains what information we collect, why we collect it, and how it’s used. Everything is kept simple, transparent, and secure.
INFORMATION WE COLLECT
We collect only the details needed to process your order and improve your experience, including:
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Name
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Phone number
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Email address
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Billing & shipping address
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Order details
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Device and browsing information (for analytics)
Payment details such as card or UPI information are not stored by HEVN. All payments are handled securely by Razorpay.
HOW YOUR INFORMATION IS USED
Your data helps us:
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Process and deliver orders
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Send order updates and confirmations
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Respond to customer support requests
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Improve website performance and product quality
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Prevent fraud or suspicious activity
Your information is never used for anything outside this purpose.
DATA SECURITY
All transactions are encrypted and processed through Razorpay.
HEVN does not store or have access to your banking details.
We use secure systems to protect your personal data from unauthorized access or misuse.
SHARING YOUR INFORMATION
We only share your information with trusted partners when required:
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Courier services (for delivery)
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Payment gateways (for secure billing)
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Verification services (only if necessary)
We never sell, trade, or rent your information to third parties.
COOKIES & ANALYTICS
HEVN uses cookies to:
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Improve site performance
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Understand visitor behavior
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Provide a smoother shopping experience
You can disable cookies through your browser settings, but some features may not work as intended.
YOUR RIGHTS
You may request the correction or deletion of your personal information at any time by contacting us through the Contact page .
POLICY UPDATES
This policy may be updated to reflect changes in our operations.
Continued use of the site means you accept the updated policy.
CONTACT US
If you have questions about this policy or want clarity on how your information is handled, reach out through our Contactpage.